Technical Sales Engineer

Job Description

Position:              Technical Sales Engineer

Reports to:         General Manager – Sales and Marketing


Role Description: As our customer base and marketing efforts expand, we require an enthusiastic and talented Technical Sales Engineer to support our sales efforts and contribute towards sales and
development strategies.  Switch Automation has accrued an industry leading reputation for the excellence of our platform and our ability to understand and meet the specific needs of our
customers.  This role will be critical in supporting our reputation and by expanding market awareness of our platform and our expertise.  The role also requires management of projects and relationships with customers and conveyance of critical customer requirements back into the development process.

 

This role will comprise two primary areas of responsibility:

 

1. Project Proposals & Contracts

Our customers and their projects possess a wide variety of applications, resources, and capabilities. Many of our customers require support and design services in implementing our technology.
The technical sales engineer will work with customers to understand their project, capture their requirements, and prepare project proposals and contracts.


2. Technical Sales and Marketing

Switch’s platform is innovative and highly technical. A critical part of the sales and marketing process
involves communicating features and applications effectively, demonstrating our expertise, and interacting with customers’ engineering teams to illustrate our solutions. To this end, the technical sales engineer will work in concert with our sales and marketing team to develop marketing materials, build
relationships with customers, and act as a representative of Switch at trade shows, industry events and meetings.

 

Full Description of Duties


Key Responsibilities

  1. Meeting with customers over the phone, email, or onsite to assist in technical aspects
    of business development
  2. Making technical presentations and demonstrating how our products meet client needs
  3. Managing and interpreting customer requirements - speaking with clients to understand,
    anticipate and meet their needs
  4. Generating technical sales proposals and contracts
  5. Working with the GM Sales and Marketing to develop a systematic work flow including a
    library of sales proposals, contracts, agreements and schematics
  6. Researching options for customer requirements and new platform features.
  7. Maintaining records of customer communication and sales activity in our CRM and established
    internal communication systems
  8. Working with the development team to ensure development schedules and deliveries are
    being met
  9. Attending and/or participating in trade shows, conferences and other marketing events
  10. Searching for new clients who might benefit from company products or services
  11. Developing support material for other members of the sales team
  12. Assist the management team in implementing the systems and processes necessary to
    commercialise the Switch platform for the global market

Desired Skills & Experience

Skills and Qualifications

Essential

  1. Excellent oral and written communication skills
  2. Bachelor’s degree or diploma in engineering, computer science or equivalent
  3. Experience and proven success in a Technical Sales Role
  4. Demonstrated experience in the design and documentation of a large corporate solution or an
    integrated solution
  5. Presentation skills
  6. Excellent knowledge of TCIP networking and Wi-Fi
  7. Knowledge and demonstrated experience in at least two of the following – VOIP, Security
    and access control systems, connecting and controlling audio visual equipment,
    metering and/or sub-metering, RS232 communications, ZigBee, RF, IR, Z-Wave,
    DLNA or UPnP, Bacnet, Modbus.
  8. Proficiency in MS Office, including Word, Excel and PowerPoint, Google Apps

 

Desirable

 

  1. Proficiency in Visio or similar
  2. Proficiency in cloud based sales, management and work tools and knowledge on how these can be integrated to achieve maximum efficiency - examples of these include but not limited to Salesforce, Wrike, Saasu, Trac, Insightly, Freshbooks, Workflow Max, Umbraco, NopCommerce, Basecamp
  3. Proficiency in cloud based systems and the integration and connection thereof
  4. Proficiency in Prezi, Sliderocket, Knoodle, Camtasia or Brainshark
  5. Video preparation and editing

Company Description

About Switch:

Switch Automation is a young and rapidly growing technology company with headquarters in Sydney, specialising inenergy management and building automation software.  Switch has developed a cutting-edge cloud based platform that allows building owners, occupants and managers to easily
monitor and manage their environment.  The next three years will be taking this platform from the first beta sales to a fully commercialised global distribution.

Additional Information

Posted: November 1, 2011
Type: Full-time
Experience: Associate
Functions: Sales 
Industries: Information Technology and Services 
Compensation: $60-90K depending on experience,
Job ID: 2133002

Contact

 

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